SHIPPING INFO
FREE shipping on orders over $59.99

At metasball, we value each and every single customer. Our top priority is making sure the items get delivered to our customer as soon as possible. Normally you will receive your order in 7-25 business days from the date that it is placed.

HEALTH SAFETY
Due to COVID-19, We have sterilized the product and package, you can rest assured to purchase orders.

PROCESSING
Please allow us to take 3-10 days to process your order. And We will arrange the shipment one by one according to the order time.
Please note that holidays & weekends are not included.

SHIPPING
If you choose Standard Shipping, it will take approximately 15-17 business days to reach destination countries.
If you choose Priority Shipping, it will take approximately 12-14 business days to reach destination countries.
Once your order is shipped out, Notification email with International e-packet tracking number will be sent to you.
Please note: Total Delivery Time = Processing Time + Shipping Time

DELIVERY
If you want to track your order, you can click on the 'track your order' or get in contact with us: metasball@outlook.com

SHIPPING DELAYS
Shipping time is estimated and commences from the date of shipping, rather than the date of order, and may take longer than expected date due to invalid address, customs clearance procedures or other causes.

Note: If you Have not seen the delivery information when you click the order tracking link, please don’t worry! Sometimes, the package goes from our transfer point to the shipper’s first scan at one of its destinations, there may be 24 hours delay in viewing the tracking progress.